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Terms of Use

Last updated: May 19, 2026

Agreement to Terms

These Terms of Use constitute a legally binding agreement between you and velvet-portal ("we", "us", or "our") regarding your access to and use of the velvet-portal.com website and any related services.

By accessing or using our website, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access our website or use our services.

Use of Our Website

Permitted Use

You may use our website for lawful purposes only and in accordance with these Terms. Specifically, you agree:

  • To provide accurate and complete information when submitting inquiries or forms
  • Not to impersonate any person or entity or misrepresent your affiliation
  • Not to use the website in any way that violates applicable laws or regulations
  • Not to engage in any conduct that restricts or inhibits anyone's use of the website

Prohibited Activities

You may not:

  • Use the website in any manner that could damage, disable, or impair the website
  • Attempt to gain unauthorized access to any portion of the website or any systems or networks
  • Use any automated system to access the website without our express written permission
  • Collect or harvest any information from the website using automated means
  • Use the website to transmit any viruses, malware, or other harmful code
  • Copy, reproduce, distribute, or create derivative works from our content without permission
  • Remove or alter any copyright, trademark, or other proprietary notices

Intellectual Property Rights

Our Content

Unless otherwise indicated, the website and all content, features, and functionality (including but not limited to text, graphics, logos, images, and software) are owned by velvet-portal and are protected by international copyright, trademark, and other intellectual property laws.

Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use the website for personal, non-commercial purposes. This license does not include:

  • Any commercial use of the website or its content
  • Any collection or use of product listings, descriptions, or prices
  • Any derivative use of the website or its content
  • Any downloading or copying of information for the benefit of third parties

Trademarks

The velvet-portal name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of velvet-portal. You may not use such marks without our prior written permission.

User Submissions

When you submit inquiries, feedback, or other communications to us through the website, you grant us:

  • The right to use, reproduce, and store the information for business purposes
  • Permission to contact you regarding your inquiry or project
  • The right to use anonymized feedback for improving our services

You represent and warrant that:

  • You own or have necessary rights to the information you submit
  • Your submissions do not violate any third-party rights
  • Your submissions do not contain any defamatory, obscene, or unlawful material

Services and Pricing

Information about our services and pricing displayed on the website is for general guidance only:

  • Prices are subject to change without notice
  • Pricing displayed represents starting prices and may vary based on project scope
  • All services are subject to availability and acceptance of terms
  • Final pricing and scope will be confirmed in a written proposal or contract
  • We reserve the right to refuse service to anyone for any lawful reason

Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by velvet-portal. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused by your use of any third-party content, goods, or services.

Disclaimers

Website Provided "As Is"

The website is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to:

  • Warranties of merchantability or fitness for a particular purpose
  • Warranties that the website will be uninterrupted, secure, or error-free
  • Warranties regarding the accuracy, reliability, or completeness of content

No Professional Advice

Content on our website is for general informational purposes only and does not constitute professional advice. You should not rely on website content as a substitute for professional consultation regarding your specific project needs.

Estimates and Timelines

Any estimates, timelines, or projections provided on the website are approximate and for general guidance only. Actual project costs, timelines, and results may vary based on numerous factors.

Limitation of Liability

To the fullest extent permitted by applicable law, velvet-portal shall not be liable for:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or use
  • Loss of or damage to property
  • Claims of third parties

This limitation applies regardless of the legal theory on which the claim is based, whether in contract, tort, negligence, strict liability, or otherwise, even if we have been advised of the possibility of such damages.

In jurisdictions that do not allow the exclusion or limitation of liability, our liability shall be limited to the maximum extent permitted by law.

Indemnification

You agree to indemnify, defend, and hold harmless velvet-portal and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with:

  • Your access to or use of the website
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Any information you submit through the website

Termination

We reserve the right to:

  • Terminate or suspend your access to the website without notice for any reason
  • Modify or discontinue the website or any part thereof without notice
  • Refuse service to anyone at any time for any lawful reason

Upon termination, your right to use the website will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.

Any disputes arising from these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Dispute Resolution

We encourage you to contact us first to resolve any disputes or concerns. Most concerns can be resolved quickly and amicably through direct communication.

If a dispute cannot be resolved through direct discussion, you agree to attempt to resolve it through good faith negotiation before pursuing formal legal action.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective when posted on this page with an updated revision date.

Your continued use of the website following the posting of revised Terms means that you accept and agree to the changes. We encourage you to review these Terms periodically.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published on the website, constitute the entire agreement between you and velvet-portal concerning your use of the website.

Contact Information

If you have questions about these Terms of Use, please contact us:

velvet-portal
42 Kensington Gardens Square
London, W2 4BH
United Kingdom
Email: [email protected]
Subject: Terms of Use Inquiry

Acknowledgment

By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.

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